Position Summary:
This temporary role covers a leave of absence for approximately 4 months, with the possibility of becoming temp-to-hire for the right candidate. The position is responsible for managing the full order and accounts receivable process; from order entry and invoicing to payment posting, reconciliation, and customer communications. 

Key Responsibilities:

• Process customer orders from entry through invoicing, including applying proper pricing, coding, and discounts. 
• Generate, distribute, and verify invoices; confirm inclusion of tracking information and sales data. 
• Enter and set up new customers in Acumatica ERP or internal databases; maintain accurate customer profiles. 
• Receive and post payments (checks, credit cards, electronic transfers), apply payments to correct accounts, and file records as needed. 
• Regularly reconcile AR ledgers to confirm balances and resolve discrepancies. 
• Monitor overdue accounts, follow up with clients, and actively facilitate timely payment and collections. 
• Respond to customer inquiries about orders, invoices, account status, and payment history; assist with warranty and service concerns. 
• Support internal departments (Sales, Warehouse) by coordinating shipping requirements, holds, and delays, plus assisting with sales data or order habit tracking. 
• Generate and review AR aging and account reports; help with audit reviews and month-end closing to ensure complete records.
• Maintain organized and compliant records for all AR and order transactions.
• Conduct regular check-ins with key customers to ensure satisfaction and support marketing or product display needs. 

Qualifications:

• Minimum 2 years' experience in accounts receivable, customer service, or order processing roles. 
• Experience with Acumatica ERP or similar accounting/order management platforms preferred. 
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong attention to detail, accuracy, and organization. 
• Excellent communication, relationship-building, and problem-solving skills. 
• Ability to multitask and work independently in a fast-paced, collaborative environment.

Details:

• Expected duration: approximately 4 months, covering a leave of absence; temp-to-hire potential. 
• Pay range: $22 to $25 per hour, based on experience and qualifications. 
• Schedule: Monday to Friday, 7:30am - 4:00pm