Receptionist/Intake Specialist

Murrieta, CA

Client Services & Office Coordinator

Location: Murrieta, CA
Employment Type: Full-time | In-Office
Compensation: $23 to $26 per hour DOE

About our client

They are a fast-paced, professional law office committed to providing exceptional service to their clients. They are looking for a Receptionist/ Client Intake Specialist who is experienced, detail-oriented, and confident, someone who brings warmth and professionalism to every client interaction and can work independently with minimal direction.

Key Responsibilities

Reception & Client Communication

Serve as the professional and welcoming first point of contact for clients and guests, in person and over the phone
Answer, screen, and direct incoming calls with clarity, confidence, and care
Schedule client appointments and maintain office calendars with precision
Coordinate with attorneys and staff to ensure seamless client meeting preparation
Diligently follow up with prospects and clients, no lead or message goes unanswered

Client Intake & Onboarding

Guide prospective clients through our intake process in a way that builds trust and sets the tone for high-level service
Confidently collect and enter all client data with 100% accuracy
Ask the right questions to qualify leads and prepare them for their initial strategy session
Set clear expectations and prepare clients for engagement during their first appointment

Office Management & Internal Support

Ensure the office is consistently tidy, organized, and well-stocked
Manage ordering and inventory of office supplies and client-facing materials
Support the team with behind-the-scenes logistics so we all function at full capacity

What We’re Looking For

2+ years of experience in a professional legal or administrative office environment
Excellent verbal and written communication skills
Proven ability to work independently, manage priorities, and proactively solve problems
A warm, approachable, and professional demeanor, both in-person and over the phone
High attention to detail and understanding of the ethical obligations required in a legal setting
Previous sales or client service experience is strongly preferred

You Might Be a Great Fit If You:

Are confident handling sensitive conversations and guiding prospective clients with grace
Take ownership of your role and see the big picture
Are not looking to “learn the job”
but to bring your experience and elevate our team
Thrive in a fast-paced, client-focused environment where precision and warmth are equally valued